Returns & Exchanges

At Alexander, we want you to be completely satisfied with your fashion choices. If your purchase isn't the perfect fit, you can return or exchange your items within 14 days of delivery.

1

Initiate Your Request

Log into your account and navigate to the order history section to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging with all tags attached, ensuring the clothing is unworn and in its original condition.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing